Privacy Policy

MAX IPTV ("we", "our", or "us") operates the MAX IPTV application and the website at maxiptv.app. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

Account Information

When you create an account, we collect your email address and a password (stored securely using industry-standard hashing). We do not collect your real name, phone number, or physical address unless you voluntarily provide them through support channels.

Device Information

When you activate a device, we collect a device identifier, device type (e.g. Android TV, Roku, Samsung TV), and device name to manage your registered devices and enforce plan limits.

Playlist Data

Playlist credentials (server URLs, usernames, and passwords) you add are stored encrypted on our servers to enable cross-device synchronization and cloud backup. We do not access, monitor, or log the content you stream.

Usage Data

We collect basic usage data such as last active timestamps and app version to maintain service quality. We do not track your viewing history, channel preferences, or streaming activity on our servers.

• Provide, maintain, and improve our services
• Authenticate your account and manage device registrations
• Synchronize playlists and settings across your devices
• Process payments and manage subscriptions
• Send important service-related notifications (e.g. subscription status)
• Provide customer support

Your data is stored on secure servers. Playlist credentials are encrypted at rest using AES-256 encryption. Passwords are hashed using bcrypt. We use HTTPS for all data transmission. We retain your data for as long as your account is active or as needed to provide you with our services.

MAX IPTV is a media player application that allows you to access content from your own IPTV playlists and providers. We do not host, provide, or control any streaming content. The quality, availability, and reliability of streams are entirely determined by your IPTV provider.

Additionally, the security of the connection between the app and your streaming provider depends on whether your provider supports HTTPS (encrypted) connections. MAX IPTV will use HTTPS when available, but we cannot guarantee a secure connection if your provider only offers HTTP (unencrypted) URLs. We strongly recommend choosing providers that support HTTPS to protect your data in transit.

We are not responsible for the content, quality, legality, or security of any third-party streams accessed through the application.

We offer a 7-day free trial so you can fully evaluate our application and all its features before making a purchase. During the trial period, you have complete access to the app's functionality, allowing you to determine whether it meets your needs.

Because a generous free trial is provided, all payments are final and non-refundable. By subscribing after the trial period, you acknowledge that you have had sufficient time to test the service and agree to the no-refund policy.

We use the following third-party services:

• Stripe — for payment processing. Stripe handles all payment card data directly; we never store your card details. See Stripe's Privacy Policy.
• Email Service — for transactional emails such as password resets and subscription confirmations.

We do not sell, trade, or share your personal information with third parties for marketing purposes.

Our web application uses cookies and local storage to maintain your authentication session and remember your preferences (such as language settings). These are essential for the service to function and are not used for tracking or advertising.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Delete your account and associated data
• Export your data

To exercise any of these rights, contact us at the email address listed below.

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy, please contact us at:

support@maxiptv.app